Old or New Computers.
Most of the new computer buyers don't know that manufacturers only covers the warranty against product malfunction, they don't solve or answer to your those many doubts/queries/curosity in technology.
1) Software issues or a friendly help in installation or post installation queries?
2) What about a firendly consultation in relation to your requirements not just whatever are available on the market?
3) Who cares about other issues a normal Non-Technical user faces on daily basis?
We care about those issues and make sure that those stupid irritating things doesnt come on your way to productivity.